OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
168 ratings and 122 comments received in the last 90 days.
06 May 2025
Hand over was excellent service.
03 May 2025
Extremely helpful and knowledgeable salesman, explained all the options available.
02 May 2025
Welcoming team, was shown the car in good detail and really appreciated that Harriett took the time to talk through things with me
01 May 2025
The salesperson and all staff were very pleasant , helpful and informative
27 April 2025
From my initial meeting with Leoni and then with Harriet, it was a real pleasure to have this purchase handled with professionalism, friendliness and outright efficiency. The levels of customer service at John Clark Mini Aberdeen has be complimented
21 April 2025
Everything run smoothly no problems at all
08 April 2025
John Clark Mini did everything possible to assist in the sale and help navigate issues with BMW Mini as it transitions to an Agency model.
04 April 2025
Car arrived early. Picking it up tomorrow. Already received a short video of the car. Looks fantastic.
31 March 2025
Leonie and Beth were lovely to deal with. Both very knowledgeable.
13 May 2025
I think you expect buying a car from a premium brand like MINI to go more smoothly. I bought a £2000 Honda at the same time and experienced no issues whatsoever.
13 May 2025
No issues
12 May 2025
Pleasant receptionist and as a 'waiting' customer I appreciated the coffee and biscuits as well as the updates on progress with my car
12 May 2025
Service team was helpful, pleasant and made everything stress free for me, especially as I had a toddler with me too. Made to feel welcome at the front desk too.
09 May 2025
Tom in service department 10/10
06 May 2025
Same again
04 May 2025
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04 May 2025
Very courteous and nice experience
03 May 2025
Tom went the extra mile for me and was polite and very polite and professional
01 May 2025
Perfect service
13 May 2025
Beth was really helpful and sorted out any issues we had quickly. Also she made sure we were looked after and answered every question we had.