OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
114 ratings and 84 comments received in the last 90 days.
07 July 2025
Beth was lovely. Lots of information, answered and is still answering my questions
03 July 2025
Went smoothly and Jason is very helpful.
24 June 2025
Very happy with service.
21 June 2025
Jason was helpful, knowledgeable and there was no hard sell.
20 June 2025
My mini was delivered by ferry from Aberdeen to Shetland unaccompanied. Beth Irish keeping kept me informed through email and video with each step. An excellent service.
17 June 2025
Always did what was asked, provided answers to any questions and met any deadlines provided
05 June 2025
Outstanding customer service..Leoni and Beth so down to earth and made it all very easy and customer friendly
03 June 2025
Friendly staff, from reception to sales.
03 June 2025
Beth Irish was extremely knowledgable and helpful from start to finish.
09 July 2025
I was being attended to by a very nice man when his collague interupted us during our conversation
08 July 2025
I appreciated the free check of my Mini Country purchased in March
08 July 2025
As above
08 July 2025
Good customer service
06 July 2025
Everything was first class. Tom was excellent, explaining everything, keeping me up to date with how the service was going. Plenty of coffee to help yourself to & a comfy seating area to wait
05 July 2025
5 star Couldn't fault anything
03 July 2025
Great service. Completed in time while I waited.
03 July 2025
As above.
03 July 2025
Still awaiting feedback on paint warranty fix after inspection.
02 July 2025
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09 July 2025
The salesperson was excellent