OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
123 ratings and 70 comments received in the last 90 days.
16 August 2024
Very satisfied. Tom, my sales person could not have been nicer or more helpful.
09 August 2024
From my initial inquiry through to the delivery of the car, Harriett has been most helpful and informative, ensuring that I was kept up to date. She has also offered a "refresher" once I have had a few weeks experience of the car.
08 August 2024
My sales assistant was so helpful and knowledgeable
03 August 2024
Updates on delivery, costings and collection of car given regularly so I knew what was happening at all times. Harriett was available at any time to clarify queries. Leonie too was helpful.
03 August 2024
All queries quickly and efficiently dealt with and felt I was valued as a customer.
24 July 2024
Beth was there to greet me when I arrived at Dundee. I was 15 mins late but she was super efficient running me through the set up of my car so that I understood. Beth was lovely and made me feel really comfortable asking any questions as did Leonie.
19 July 2024
Beth kept me up to speed every step of the way and went above and beyond to get a dealership swap for me to ensure I wasn't without a car for too long but got the car I really wanted!
13 July 2024
This is our fourth Mini and we are delighted with the service, Beth Irish is a credit to the Mini team in Aberdeen.
10 July 2024
Jason was super to deal with, excellent in his communication, friendly and super helpful. The car is great and striking the deal was painless.
13 September 2024
Good service from start to finish. Curtesy car extended no issues. Frequent updates provided (calls & emails) so knew exactly what was going on
13 September 2024
Waited too long to be told I could pick up my car.
11 September 2024
Lisa was extremely helpful and offered a health check for my car which was appreciated
09 September 2024
Hassle free
08 September 2024
Generally a good service from a reliable dealer. A slight bit of confusion regarding the work needed following the MOT, but very quickly clarified and no issues.
07 September 2024
Booking a service was straight forward and the work that was carried out on my vehicle was a professional job. Staff were friendly and polite and it showed they were there to help.
06 September 2024
All good so far
05 September 2024
Staff and service always of a high standard
03 September 2024
Mot carried out as reeuested
02 September 2024
very efficient and think resolved my issue
05 September 2024
I was very pleased with Tom's advice and help when I was considering buying a new car.